Privacy Policy

Effective Date: July 8, 2025

Dr. Alex Lucyshen, Naturopathic Doctor, is committed to protecting your personal information and complying with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the privacy requirements of the College of Naturopathic Physicians of British Columbia (CNPBC).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our clinic.

1. Information We Collect

We may collect personal information through the following channels:

Website Forms: When you fill out a contact form or request an appointment, we may collect your name, email address, phone number, and other relevant details.
Email or Phone Communication: If you contact us directly, we may keep a record of that communication.
Cookies & Analytics: Our website may collect non-identifying information such as browser type, pages visited, and time spent on the site through cookies or analytics tools.

2. How We Use Your Information

Your personal information is used for the following purposes:

To respond to your inquiries or appointment requests
To provide naturopathic care and services
To communicate with you about appointments, follow-ups, or relevant clinic updates
To improve our website and services
To comply with regulatory or legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Consent

By using our website or submitting your information, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our office.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Electronic records are stored securely, and access is limited to authorized personnel only.

5. Third-Party Services

We may use third-party platforms (such as booking software or website hosting providers) that store data outside of Canada. While we choose reputable providers, we are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies directly.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information. You also have the right to inquire about how your information is being used. To make such a request, please contact us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:

Dr. Alex Lucyshen, ND
Kelowna, BC
hello@beamhealthkelowna.com

(236) 766-3153